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FAQ

Paradise Island Kids "PIK" Frequently Asked Questions (FAQ’s)

 Why Do I need to register?

  • If you want to attend any offering at Paradise Island Kids, you need to register first. By registering, you are providing all the necessary information to ensure PIK staff can adequately and safely provide services for your children.

 

Is there a Cost to Register? How much do your programs and parties cost?

  • Registration is free. Each program has an associated cost that is listed in the description of the program. All credit card payments include a CC processing fee of 3%.

 

How Do I See What Programs Are Available, How Do I Sign Up?

 

What about Parties?

 

What is included in the cost of each Class? (Recurring or One-Time)

  • All class materials are included in each of our classes (this means all arts and crafts supplies, all food/ingredients for cooking classes, to go contaiers, etc..) Are there any hidden costs? No

 

Is Paradise Island Kids a Licensed Daycare?

  • No, Paradise Island Kids is a business with an exemption from daycare licensure due to the instructional/tutorial programs that we provide, similar to a math school or ballet studio. Our teachers pass the highest standards and thorough Background Checks as well as years of prior experience with children and excellent references. Our facility is state of the art- we have proper means of egress, handicap accessibility, and many other policies and procedures set in place to ensure safety for all of our students and staff. We will never have more kids in the facility than allowed by the fire code/fire marshal.  

 

What about food?

Your child is welcome to bring nut free snacks with them and have them at break time!

 

What if my child has allergies, medical conditions or other special needs?

When you register, please list all allergies and special needs your child has so we can ensure we can provide a safe environment for your child. PIK is a nut free facility and none of our snacks and cooking/baking classes contain nuts. Aside from that, you need to let us know on the registration if your child has any allergies/sensitivities, please take this into account when signing them up for classes.

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How do I let you know something specific about my child?

On the registration form on the comments /additional info, section-please list all necessary and useful information we should know about your child so we can be aware and ensure the best experience for your child.

 

 

What is your Cancellation or Refund Policy for a program or birthday party?

Program: Programs are non-refundable but are transferrable to another available date in case of sickness with 24-hour email notice.

Party: Parties are non-refundable but are transferrable to another available date in case of a weather emergency or with 48-hour email notice.

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What if my child is sick or is unable to attend for another reason?

Once you have enrolled and taken up space in a program, we do not provide a refund but we do allow for changing programs. Students are allowed to change programs if the class the student wishes to switch into has space available and is within 7 days of the original class. If your child is sick and you make us aware at least one day ahead of time, we will be happy to offer them a space in another class of the same cost, free of extra charge.

 

What are the age groups for classes and events at Paradise Island Kids?

All age groups are listed in each class or event description. By serving a range of students with a chronological-age span, the norm becomes a wide range of abilities rather than the expectation that everyone is at the same level. A student may be ahead of or behind his chronological peers, but the program has teachers and materials available that are appropriate to the needs of every student, regardless of where he or she falls on the spectrum of abilities. It is not unusual that a student is working quickly through one activity but much more slowly through another. The mixed-age classroom is like a family: the older students nurture the younger ones and motivate them. There is no more effective reading teacher for the new first-grader than the experienced third-grader who is proud of his skills. And, as most teachers know, the best way to improve one’s knowledge or abilities in a subject is to teach the subject to others…so the third grader also benefits.

 

How do I drop off and pick up my child?

Before coming to PIK, you need to register online and sign up for one of our offerings. Please walk your child into PIK and ensure one of our staff greets them, only after the teacher signs them into their class are you free to leave (or stay in the PIK facility). Please pick up your child at the PIK facility once your child completes their class. Only after the staff member signs the child out into your custody can you leave. This ensure everyone is accounted for in our records. If you are having someone else pick up your child, please let us know once you drop them off for their class so we can ensure they are safe.

 

What if I am running late to pick up my child?

If you are running more than 10 mins late please give us a call so we know you are on your way. If you are more than 15 mins late, we will charge you a late fee of $10 for every 15 min that you are late.

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OUR WEBSITE IS CONSTANTLY UPDATED WITH NEW CLASSES/PARTY BOOKINGS/PROGRAMS-THE ONLY WAY TO ENSURE YOU ARE LOOKING AT THE MOST UP TO DATE INFO IS BY GOING ONLINE. WWW.PARADISEISLANDKIDS.COM For more information, please visit our website www.paradiseislandkids.com, call 617-417-7691, or email paradiseislandkids@outlook.com

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